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How 777bd2 Handles Your Personal Data

When you open an account with us, we collect certain personal and payment details — including wallet identifiers tied to bKash, Nagad or Rocket — and we treat that data with care.

Data collected at account openingbKash, Nagad, Rocket wallet data handled securelyYour right to access or delete your dataRetention periods explained clearlyApplies subject to local law and eligible regions
777bd2 How 777bd2 Handles Your Personal Data
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We apply encryption at the point of data entry and during storage. Cookie data collected during your browsing session is used only to keep your session active and to remember account preferences such as your last selected payment method — not to track your activity across other websites. Your account password is stored in hashed form and never visible to our support staff. When our team needs to verify your identity for a data request, they use an OTP sent to your registered mobile number, not your password.

Cookie Use We use session cookies to keep your account active and remember preferences like your saved bKash or Nagad payment option. We do not use advertising or cross-site tracking cookies.
Data Retention We keep your account data for as long as your account is active plus the period required by applicable financial record-keeping obligations. You can request deletion once your account is closed.
Account Security Login attempts trigger OTP verification to your registered mobile number. Unusual access patterns — such as a new device or a different network location — prompt an additional check before the session continues.
Third-Party Sharing We share your data only with payment processors like those handling bKash, Nagad and Rocket transactions, and only to complete a specific transaction. No data is sold or passed to marketing partners.
REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you want to access the data we hold about you, request a correction, or ask us to delete your account records, reach out through any of the channels below. For payment-related data queries — for example, confirming how your bKash or Nagad wallet details are stored — our support team handles those with a separate verification step to protect your account. Response times vary by channel and request type.

Live Chat Start a live chat session from inside your account dashboard. Describe your data request and our support team will open a case with a reference number.
Email Support Send a written data request to our support email address. Include your registered contact detail so we can match the request to your account record.
Account Help Page Log in, go to Account Settings, and select the Privacy or Data Request option to submit a structured request directly tied to your account.

Your Privacy Questions Answered

The questions below cover the data rights we see asked about most often — from what we collect when you deposit via Rocket, to how you can get a copy of your account records or ask us to remove your data entirely.

We collect your name, contact details, and the payment method you register. If you deposit using bKash, Nagad or Rocket, the wallet identifier for that transaction is recorded against your account.

After a transaction is confirmed, wallet numbers are stored in masked form — only the last few digits remain visible. Full wallet numbers are not held in plain text in our records.

Yes. Submit a data access request through Account Settings or contact support via live chat or email. We will verify your identity via OTP before releasing any account records to you.

We retain account and transaction records for the period required by applicable financial obligations in the regions we serve. After that period, data is deleted or anonymised from our systems.

No. We share data only with the payment processors and technical partners needed to operate the service — for example, to process a Rocket withdrawal. We do not sell or pass data to advertisers.

Contact support immediately through live chat or email. Change your password and the PIN on your registered mobile wallet. We will investigate the login history and suspend suspicious access while you are on the line.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.